Fit Guide / Size Chart (in inches)
How to Measure:
Bust: Measure around the fullest part of your chest. Make sure the measuring tape is level from the front to the back.
Waist: Measure around your natural waistline, the smallest part of your waist.
Hip: Measure around the fullest part of the buttocks/hips. Make sure the measuring tape is level from the front to the back.
Inseam: Using pants that fit well, measure from the crotch seam to the bottom of the leg.
Customer Service
Questions?
Feel free to contact us at shop@sophiareyes.com at any time. We will get back to you within hours, even in the evening and
on weekends.
Otherwise, call us at (708)560-6417 (Monday-Friday CST 11 a.m. - 6 p.m.)
Shipping
Domestic Shipping (USA)
sophiareyes.com offers UPS ground or UPS 2nd day Air shipping on all U.S. orders. Orders usually take 1 to 3 business days
to process and items are usually shipped the following business day. Packages shipped UPS Ground have the usual transit
time of approximately 2-3 days to east coast addresses, and 3-4 days for west coast addresses. If you need a guaranteed
arrival time, please contact us and you may purchase an upgraded shipping option at an additional charge. Please note that
all orders over $500 require a signature upon delivery. We currently cannot ship to APO/FPO & P.O. Box addresses.
Returns & Exchanges
Doesn't fit? Color clash? Not what you thought it would be?
Not a problem!
Returns and exchanges are accepted on merchandise within 7 days of receipt for items that HAVE NOT BEEN WORN,
ALTERED, DAMAGED, OR WASHED, and with ALL tags attached. PLEASE NOTE: Shipping and handling charges are
non-refundable.
Where do I send my return or exchange?
Please send your return or exchange to:
sophiareyes.com
13616 S. Potawatomi
Homer Glen, IL 60491
USA
How do I make a return or exchange?
To return or exchange your purchase, please contact us at shop@sophiareyes.com or call us at (708)560-6417 with your
order number and reason for return or exchange. We will provide you with the required return authorization number to include
in your package. Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and
send back to us using a prepaid, insured, and trackable service to the above address. (This will provide you with recourse on
your package, as we cannot accept responsibility for packages that we do not ship ourselves).
When will my credit card be refunded?
Once your package has been received at sophiareyes.com, your refund will be processed in the original form of payment
within five business days. You will be notified via email to the address listed on your account when this transaction has taken
place. Please note that your banking institution may require additional days to process and post this transaction to your
account once they have received the information from sophiareyes.com
Please note: We do not refund initial or return shipping and handling charges.
Items designated as FINAL SALE are not returnable.
We reserve the right to refuse returns if they do not meet our specified requirements.
Order Confirmation
Once your order has been placed successfully you will receive an order confirmation. In addition, a shipping
confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for
your package.
Payment
sophia reyes accepts the following forms of payment : Visa, Mastercard, Discover, American Express, and Paypal.
Sales Tax
Sales tax will be added for all orders shipped to Illinois (7.00%).
Privacy Policy
All transactions submitted to us are encrypted with 128bit SSL security and cannot be intercepted by outside parties.
All information that you provide is completely safe and confidential. sophia reyes will not buy, share, sell, trade or otherwise
compromise your personal information with any third parties.
When you sign up with us, you will receive information on new styles and upcoming promotions, but you may request to stop
receiving this information at any time. To stop receiving information, simply send an e-mail request to shop@sophiareyes.com
How to Measure:
Bust: Measure around the fullest part of your chest. Make sure the measuring tape is level from the front to the back.
Waist: Measure around your natural waistline, the smallest part of your waist.
Hip: Measure around the fullest part of the buttocks/hips. Make sure the measuring tape is level from the front to the back.
Inseam: Using pants that fit well, measure from the crotch seam to the bottom of the leg.
Customer Service
Questions?
Feel free to contact us at shop@sophiareyes.com at any time. We will get back to you within hours, even in the evening and
on weekends.
Otherwise, call us at (708)560-6417 (Monday-Friday CST 11 a.m. - 6 p.m.)
Shipping
Domestic Shipping (USA)
sophiareyes.com offers UPS ground or UPS 2nd day Air shipping on all U.S. orders. Orders usually take 1 to 3 business days
to process and items are usually shipped the following business day. Packages shipped UPS Ground have the usual transit
time of approximately 2-3 days to east coast addresses, and 3-4 days for west coast addresses. If you need a guaranteed
arrival time, please contact us and you may purchase an upgraded shipping option at an additional charge. Please note that
all orders over $500 require a signature upon delivery. We currently cannot ship to APO/FPO & P.O. Box addresses.
Returns & Exchanges
Doesn't fit? Color clash? Not what you thought it would be?
Not a problem!
Returns and exchanges are accepted on merchandise within 7 days of receipt for items that HAVE NOT BEEN WORN,
ALTERED, DAMAGED, OR WASHED, and with ALL tags attached. PLEASE NOTE: Shipping and handling charges are
non-refundable.
Where do I send my return or exchange?
Please send your return or exchange to:
sophiareyes.com
13616 S. Potawatomi
Homer Glen, IL 60491
USA
How do I make a return or exchange?
To return or exchange your purchase, please contact us at shop@sophiareyes.com or call us at (708)560-6417 with your
order number and reason for return or exchange. We will provide you with the required return authorization number to include
in your package. Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and
send back to us using a prepaid, insured, and trackable service to the above address. (This will provide you with recourse on
your package, as we cannot accept responsibility for packages that we do not ship ourselves).
When will my credit card be refunded?
Once your package has been received at sophiareyes.com, your refund will be processed in the original form of payment
within five business days. You will be notified via email to the address listed on your account when this transaction has taken
place. Please note that your banking institution may require additional days to process and post this transaction to your
account once they have received the information from sophiareyes.com
Please note: We do not refund initial or return shipping and handling charges.
Items designated as FINAL SALE are not returnable.
We reserve the right to refuse returns if they do not meet our specified requirements.
Order Confirmation
Once your order has been placed successfully you will receive an order confirmation. In addition, a shipping
confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for
your package.
Payment
sophia reyes accepts the following forms of payment : Visa, Mastercard, Discover, American Express, and Paypal.
Sales Tax
Sales tax will be added for all orders shipped to Illinois (7.00%).
Privacy Policy
All transactions submitted to us are encrypted with 128bit SSL security and cannot be intercepted by outside parties.
All information that you provide is completely safe and confidential. sophia reyes will not buy, share, sell, trade or otherwise
compromise your personal information with any third parties.
When you sign up with us, you will receive information on new styles and upcoming promotions, but you may request to stop
receiving this information at any time. To stop receiving information, simply send an e-mail request to shop@sophiareyes.com
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